How to get in touch?
Email thesolesector123@gmail.com, and we will try to respond within 24 hours.
How long does shipping take?
All items bought before 12 pm (GMT) will be sent out the same day. Otherwise, excluding Sundays, your item will be dispatched the day after the purchase. Shipping will take 1-2 working days upon dispatch, as all items will be sent via Royal Mail 1st Class. European orders will take around 5-10 working days, and international orders will take 7-14 days from ordering.
Are all items authentic?
Yes. All items are 100% authentic.
Do shoes come with the box?
No, unless specified (e.g., if the shoes in the second photo are in the box, then yes). If not, we will try to send a replacement box.
Do you ship outside the UK?
Yes, we ship everywhere.
Are there custom fees on international orders?
It can differ from country to country, all items are sent as low-value gifts.
Can I make offers on items?
However, this is not possible over the website on our Depop @sole_sector we do consider offers.
What do the conditions mean?
Deadstock/Like New - The item hasn't been worn and is still in the original packaging. Alternatively, the item is missing tags/packaging but is still brand new (10-10)
Brilliant Condition - Item has been worn a couple of times with no defects (8-10)
Great Condition - Item has been worn a decent amount with minor signs of wear and minor defects (6-8)
Fair Condition - Item has obvious signs of wear as included in the photos and product description (0-5)
Can I return an item because it doesn't fit?
Unfortunately, due to the nature of the business, we do not offer returns on the basis of sizing. Measurements are included in the description of every item to make sure this doesn't happen.
